Arbeitspapier

Buying Online: Sequential Decision Making by Shopbot Visitors

In this article we propose a two stage procedure to model demand decisions by customers who are balancing several dimensions of a product. We then test our procedure by analyzing the behavior of buyers from an Austrian price comparison site. Although in such a market a consumer will typically search for the cheapest price for a given product, reliability and service of the supplier are other important characteristics of a retailer. In our data, consumers follow such a two stage procedure: they select a shortlist of suppliers by using the price variable only; finally, they trade off reliability and price among these shortlisted suppliers.

Sprache
Englisch

Erschienen in
Series: Working Paper ; No. 0810

Klassifikation
Wirtschaft
Retail and Wholesale Trade; e-Commerce
Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
Thema
e-commerce
price comparison
decision theory
heuristics
seller reputation
Online-Handel
Internetportal
Preis
Informationsversorgung
Konsumentenverhalten
Entscheidungstheorie

Ereignis
Geistige Schöpfung
(wer)
Weiss, Bernhard
Dulleck, Uwe
Hackl, Franz
Winter-Ebmer, Rudolf
Ereignis
Veröffentlichung
(wer)
Johannes Kepler University of Linz, Department of Economics
(wo)
Linz
(wann)
2008

Handle
Letzte Aktualisierung
10.03.2025, 11:43 MEZ

Datenpartner

Dieses Objekt wird bereitgestellt von:
ZBW - Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft. Bei Fragen zum Objekt wenden Sie sich bitte an den Datenpartner.

Objekttyp

  • Arbeitspapier

Beteiligte

  • Weiss, Bernhard
  • Dulleck, Uwe
  • Hackl, Franz
  • Winter-Ebmer, Rudolf
  • Johannes Kepler University of Linz, Department of Economics

Entstanden

  • 2008

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